Order bumps and one-click upsells

Bumps and upsells are the two ways EmbPay raises an order's value, and both are included on every plan, including the free one.

Order bumps

A bump is a tick-box add-on shown on the checkout itself. Each product can carry up to five. For each one you choose the product to offer — any of your own active one-time products — plus a headline, an optional description, and optionally a different price from the product's own.

Three rules control when a bump appears:

• Pre-selected — the box starts ticked, so the buyer opts out rather than in.
• Hide if already owned — the bump disappears for a buyer who has bought that product before.
• Show only to existing customers — the bump stays hidden unless the buyer already owns one of the products you list.

“Already owned” means a completed, non-test order under the same email address, matched without regard to case. Because a buyer has not identified themselves when the page first loads, history-based bumps start hidden and appear once an email is typed. Ownership is checked again on the server when the charge is made, so a bump that was hidden can never be bought by editing the page.

One-click upsells

An upsell is offered immediately after a successful payment, on the same page. The buyer sees a “Wait! One-time offer” banner and can accept with a single click, which charges the card they just used — the caption says so plainly rather than implying the offer is free to accept.

Declining is a route, not an end: a funnel can branch, sending an accept down one path and a decline down another, up to eight steps deep. Offers stay open for one hour from the original order; after that an attempt to accept returns “This offer has expired”.

How they appear in your orders

A bump becomes a line item on the same order as the main product. An accepted upsell or downsell becomes a separate order linked to the original, with its own payment. That distinction matters when you reconcile: one purchase with two upsells is three orders, not one.