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Frequently Asked Questions

How do I connect my Stripe account?

Go to Dashboard > Settings > Payments and click 'Connect Stripe'. You'll be redirected to Stripe's secure onboarding flow.

Can I sell in multiple currencies?

Yes! EmbPay supports 135+ currencies. Prices are automatically converted based on your customer's location.

What are the transaction fees?

We charge a small platform fee per transaction (variable by plan). Stripe also charges standard processing fees (usually 2.9% + 30¢).

How do I issue a refund?

Navigate to Dashboard > Orders, select the order, and click 'Refund'. You can issue full or partial refunds.